Add all closed-captioning on your video training/ help. It is against a law.
Video Course Captioning and Audio Description Final Rule
On November 21, 2016, Attorney General Loretta Lynch signed a Final Rule revising the Justice Department’s Americans with Disabilities Act (ADA) title III regulation to further clarify a public accommodation’s obligation to provide appropriate auxiliary aids and services for people with disabilities. The Final Rule requires require movie theaters to: (1) have and maintain the equipment necessary to provide closed movie captioning and audio description at a movie patron’s seat whenever showing a digital movie produced, distributed, or otherwise made available with these features; (2) provide notice to the public about the availability of these features; and (3) ensure that theater staff is available to assist patrons with the equipment before, during, and after the showing of a movie with these features.
Title III of the ADA requires public accommodations, including movie theaters, to provide effective communication through the use of auxiliary aids and services. This rulemaking specifies requirements that movie theaters must meet to satisfy their effective communication obligations to people with hearing and vision disabilities unless compliance results in an undue burden or a fundamental alteration. For a summary of the Final Rule and its requirements, see the “Final Rule Questions & Answers.”
Nondiscrimination on the Basis of Disability by Public Accommodations - Movie Theaters; Movie Captioning and Audio Description -- official version of the Final Rule published in the Federal Register on December 2, 2016. The Final Rule will take effect 45 days after publication, on January 17, 2017.
Final Rule Requiring Movie Theaters to Provide Captioning and Audio Description (HTML) – Signed by the Attorney General on November 21, 2016
Final Rule Questions & Answers -- updated December 19, 2016
Final Regulatory Analysis and Final Regulatory Flexibility Analysis
Final Rule History
Notice of Proposed Rulemaking to Require Movie Theaters to Provide Movie Captioning & Audio Description | PDF
Initial Regulatory Analysis and Initial Regulatory Flexibility Analysis for the Movie Captioning and Audio Description Notice of Proposed Rulemaking | PDF
60-day Paperwork Reduction Act Notice
30-day Paperwork Reduction Act Notice